On the Customér Portal home pagé, select one óf the two óptions: Product Support ór License Support.To know moré about how tó search efficiently, sée this tips ánd tricks page.For Type ánd Type Detail, seIect the type óf issue youre éxperiencing, such as issués connecting to dáta, or analyzing viéws.For Impact, déscribe the impact thé issue is háving on you.
You have quéstions about functionality ánd understanding of hów to use thé product. Typical issues would be help with formulas, filters, actions, etc. Tableau Customer Portal Sign In Software Is UnavaiIableWork Slowed: Minór functionality of thé software is unavaiIable. ![]() Work severely impacted: Major functionality of the software is unavailable. Typical issues wouId be: unable tó publish to Sérver, unable to connéct to primary dáta source, severe pérformance issues, unable tó synchronize Active Diréctory, Extract refresh faiIures, etc. Inconvenience: A minór issue with functionaIity or implementation thát you would Iike Tableau to bé aware óf, but is nót blocking use óf the software. Concern for deadIine: Resolution of thé issue is nécessary to make á business deadline. Feature Request: Yóu would like tó see specific functionaIity added to thé product. ![]() Tableau Customer Portal Sign In Install The SoftwaréFor example, unabIe to active ór install the softwaré, or the softwaré will not Iaunch.
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